Leadership Advance

Leadership Thoughts for Life Long Learners

Archive for the tag “effective communication”

You Might Be A Nag If?

We have all been guilty of eavesdropping in on a conversation at a restaurant or a coffee shop.  The other day I was guilty of listening in to a conversation between two individuals.  From all appearances it was a manager or employer with an employee.  The main mode of operation from this individual was to take out a microscope on everything that the employee had done wrong.  Mind you, I believe clear communication is important and there comes a time when you need to sit down and communicate effectively and clearly as to what the expectations are in the relationship.  This conversation did not feel like a clear communication moment from leader to team member, it felt more like the leader was “nagging” about every little thing the team member was doing.

While it may feel like human nature to nag for performance enhancement, it rarely…. if ever actually works.  The moment a leader begins to nag is the moment the leader ceases to lead.  There are many reasons why I believe nagging does not work in leadership, here are just a few:

1.  Nagging focuses on what is going wrong as opposed to what is going right.

2.  Nagging makes the assumption that the team member knows what to do and how to do it.

3.  Nagging takes the approach that the leader does not value the individual over the task.

4.  Nagging is more about lifting the leader’s ego than actually moving the team forward.

So, if nagging doesn’t work, what does?  The best way to change behavior is to focus on inspiring change.  Instead of focusing on what is wrong, focus on what the individual is doing right and then transition to raising the bar where they are falling short.  Inspire your team to BE more so that they can DO more.  Leaders will many times skip the human “being” (inspiration) of people and focus on human “doing” (the task).  For example, it is much easier for me to love when I have been loved, it is much easier for me to forgive when I have been forgiven.   So…… LEADER, how does your team view you?  As an Inspiration or a Nag?  Hopefully this blog INSPIRES you to be the Leader your called to be.

4 Steps to Produce More

I desire to produce more!  This statement is one that I hear continually.  The very nature of leadership itself moves you to desire to operate at a higher level; to see more results; to produce at a greater rate.  Several observations must be considered if greater production is what we desire.

First, greater output will require greater input.  You can only give what you have.  While this may seem basic, this very concept is where many leaders hit a ceiling in their effectiveness.  When we desire to produce at a greater level, we must begin by looking at the input of our lives first.  What personal plan do you have in place to increase the level of input you receive?  What blogs/books do you read?  What people do you spend time with?  Whose voice do you listen to the most? When was the last time you intentionally listened to something new? The answer to these questions will help you to determine whether the current level of input is sufficient for the output you desire.

Secondly, greater output will require a greater capacity!  Your ability to increase your learning capacity will determine your ability to be more.  Two vehicles may get the same miles per gallon, but the vehicle with the larger gas tank will go further!  Your capacity is therefore directly linked to your ability.  The good news is that all of us have the ability to expand our capacity as leaders, which leads me to my third point.

Third, expanding our capacity as a leader will require us to grow.  The only way you can expand your capacity is if you are willing to stretch yourself and grow.  Play it safe leaders rarely operate at the capacity they are capable of because they are always concerned about the question, What if?  What if it falls apart?  What if I fail?  What if I don’t like the new reality?  Too many leaders have allowed their growth to be stunted out of the fear of what if?

Last, a new expanded capacity presents a new reality.  The leader that expands his capacity will have to learn to grow into his new reality, thereby producing more.  The longer the leader fails to internalize growth into his DNA after being stretched, the greater the risk the leader will never grow.

 

Are You Being Understood?

Are you being understood?  Consider for a moment, when you speak are others hearing you but not listening to you?   When you give directions, are they clear and actionable or do they need to be interpreted by those responsible for carrying them out?  Do you make unfair assumptions when communicating or do you identify all the necessary information and articulate it?

Communication holds power to either be a great catalyst or destroyer of an organization. While I would not consider myself an expert communicator, I do find a large part of my job responsibility as a leader is to communicate effectively.  While this is not an exhaustive list, I thought I would give you a few things to consider when you are needing to communicate, but you desire to be understood as well.

  • Understand your audience before you communicate
  • Your Non Verbal cues speak louder than your Verbal cues
  • Are you relating the information you are communicating to your listener effectively?
  • If you were given one sentence to communicate your message, what would it be?
  • Individual emotions from the giver or receiver have the ability to translate your message before they are ever internalized. (are you being sensitive?)
  • Effective communication is more about clarity of speech than flowery speech.

Hopefully these few thoughts will help guide you as a leader the next time you need to communicate to an individual or even an entire organization.  It is unfair to hold others responsible for something you have not clearly communicated.  So speak to be understood.

 

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